One of the most stressful and time consuming things in a service advisor's day is all the calls and pop-ins for estimates and quotes.
Knowing how to respond will gain more customers and alleviate the advisor's stress.
In this class we will cover:
-What customers REALLY mean when they are asking for a quote.
-How to separate people looking for the lowest price versus potentially great customers.
-When is a good time to present estimates.
-5 types of estimates and how to present them.
This can be used both on the phone and vehicles currently in the shop.
Where: Zoom
When:4pm pacific Monday, August 5th for 2 hours.
Cost: Only $35
If you’re ready to level up your service advisors by investing the retail price of a set of wiper blades in your advisors, click the link below.
Click the link below to sign up!
Space is limited!
P.S. Next time this class is offered it will be the cost of a brake job…so register NOW!
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